Not a very good experience, I showed up with cash in hand. When I walked in lady was on a phone call. So respected it and waited patiently for her to finish. She hangs up and asks me "what do you need?" I said a refrigerator. The phone rings and she puts one finger up to signal "one second" this is where I felt disrespected as a customer (the start of it anyways) she takes the call and if it was a business call I'd be more understanding but it sounded like a personal call. More chit chat than business talk. This went on for almost 30 minutes. I was there so I should have been more important than that call.
OK she finally hangs up so I'm willing to move on. We go out to look at the available refrigerators. I ask questions about delivery and if they would take the broke fridge at the delivery location. She replies "It's up to the driver" OK, understandable. Then I ask if the fridge doesn't fit through the door can we bring it back? Now I understand that I should have measured the dimensions before going there, that's on me. However I think it's pretty rude that she said "Nope, we get it up the stairs it's yours to do whatever. We won't take it back down the stairs." her tone was rude. She could have just said something along the lines of asking me to go measure the entrance & come back. I would have understood that because, yes, I didn't show up prepared. That's no justification for being as rude as she was.
Great help bought a washer and dryer and it worked amazingly. Great service and polite assistance. Told them what I wanted and they met my needs perfectly.
Service was wonderful and the prices were lower than anyone in town. Great buying experience. They have a life long customer in me now!!!
Never going there
Just an update, the shop has returned to its location at 1954 8th Avenue, Huntington, WV ... they only moved temporarily because of a fire about a year ago. They have rebuilt/remodeled and are now open in the original location.
The Dragon Shop is a US Home Goods Store based in Huntington, West Virginia. The Dragon Shop is located at 1954 8th Ave, Huntington, WV 25703, USA.
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